State Farm® Insurance Agent Kevin Bohlig
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stuart Clawson
September 15, 2024
"great guy"
"Thanks so much, Stuart! It's fantastic to hear that you had a positive experience. Your support means a lot!"
Jill Blaisdell
August 8, 2024
"I worked with Shayna on getting my home owners insurance and my car insurance switched to State Farm from another agency that had much higher rates. The switch over was very easy and I appreciated all the help and knowledge Shayna had. Thank you Shayna! My experience was wonderful and non stressing."
"Thank you so much for sharing your experience! It's fantastic to hear that Shayna made the switch to State Farm easy and stress-free for you. We're delighted that you found our rates more competitive and that Shayna's knowledge was helpful. We appreciate your trust in us for your home and car insurance needs!"
dan johnson
August 5, 2024
"State Farm has been my insurance co. for many years.My original agent moved on.and I was stuck without. Kevin Bohlig, the owner, has always hired great people to have around him. I smoothly moved a new agent,Brandon McLain, he expertly help me with my policies. Mr. McLain is very easy to work with, understood what was needed and made it all work, perfectly. A very good communicator.A credit to a good company. Thanks Brandon, Dan Johnson of Bloomington"
"Thank you so much for your kind words, Dan! We're delighted to hear that Brandon was able to assist you so effectively with your policies. It's wonderful to know that you found him to be a great communicator and that everything went smoothly. We appreciate your continued trust in our team!"
Susan Lindberg
July 17, 2024
"I want to give a big thumbs-up to Conner for helping my wife and I get my house and three vehicles switched over to State Farm as my old insurance rates had almost doubled. He saved us a lot of money. Thanks Again Conner! Sue & Perry Lindberg"
"Thank you so much for sharing your experience, Sue & Perry! Conner is dedicated to helping people find the best rates and coverage, and we're delighted to hear he could assist you in switching over your house and vehicles to State Farm. Saving money while getting great service is always a win!"
Laurie Bovee
July 5, 2024
"My husband and I have collectively been with State Farm for over 40 years. Our most recent assigned agent, Kevin Bohlig and his incredibly unprofessional office staff have time and time again delivered the worst customer service we have ever experienced! His staff are poorly informed about company protocols such as providing a list of preferred body shops recommended by the company, for car repair. I have called in the past to request a status update on a claim for my car and was met with rudeness and disdain by a very immature young man, whose response to my request was, “if I do that for you, I would have to do it for everyone who calls, now wouldn’t I? You should use the website.” Fast forward to current day. These recent storms caused some severe damage to several areas of our home and property. A claim adjustor came to our home to assess the damage, and evidently based upon what State Farm is willing to cover AFTER 40 years of doing business is $36.00 to cover repainting only PART of a fascia. Trees fell onto the garage creating a very large hole in the roof, the same storm and winds brought down a portion of our fence which is used to contain our 2 large dogs, the stairs to the deck attached to the house, gone as well. This clown, Steven Payne, the supposedly knowledgeable claims adjustor, just sent us the most ridiculous summary of coverage that represents only a fraction of the damage we have to our home! You can rest assured that State Farm will be “buying the farm” very soon in our household. I also plan to tell anyone who will listen about what company NOT to choose when shopping for a reliable trustworthy insurance company for car and home!"
Gregory Gonzalez
June 8, 2024
"Shayna is my contact/policy manager for Kevin at Kevin Bohlig State Farm. Shayna reached out to me at least 8 times over a somewhat lengthy amount of time introducing herself and Kevin's agency. Her attitude and general energy was always professional and to the point. When the time came for me to make a decision as far as who would be handling my auto/rental insurance policy you know Shayna had a serious leg up on the competition. Thank you for your professional persistence and business acumen. I have the policy I wanted and needed for the price I was looking for. Cheers!"
"Thank you for sharing your positive experience with Shayna and our agency, Gregory! We're thrilled to hear that Shayna's professionalism and dedication helped you find the perfect auto/rental insurance policy. We appreciate your kind words and look forward to continuing to provide you with excellent service. Cheers to a great partnership!"
Barry Mayer
May 20, 2024
"My first encounter with Shayna at the Kevin Bohlig agency was in regard to a collision I had in December. They all took a very frustrating experience and made it much better. When I saw that my new insurance rate was higher than I expected, she really found a number of ways I could lower my rate, including the Good Driving Training. I've been extremely impressed with her level of customer care as well as that of all the staff at Kevin Bohlig State Farm."
"Thank you for sharing your positive experience with Shayna and our team at Kevin Bohlig State Farm! We're thrilled to hear that Shayna was able to assist you with lowering your insurance rate and provide excellent customer care. We appreciate your kind words and look forward to continuing to serve you in the future."
andrey pakhnyuk
May 9, 2024
"Best deals I'm getting"
"Thank you for choosing our office for your insurance needs! We're thrilled to hear that you're happy with the deals you're receiving. If you have any questions or need assistance in the future, feel free to reach out."
Lauren Otterson
May 6, 2024
"Shayna is ALWAYS so helpful and responds quickly to any questions I have. Her customer service is 10/10, helping me navigate all my insurance needs. I would recommended Shayna with Kevin Bohlig Agency every time."
"Thank you for the glowing review, Lauren! We're thrilled to hear that Shayna provided you with top-notch customer service and helped you with all your insurance needs. We appreciate your recommendation and look forward to assisting you in the future."
Lyncoln Johnson
April 29, 2024
"Conner is really helpful and there’s no time wasted when I talk to him he’s really efficient and a true professional when it comes to being an insurance agent"
"Thank you for sharing your positive experience with Conner! We are thrilled to hear that he provided you with efficient and professional service. We appreciate your feedback and look forward to assisting you with your insurance needs in the future."
Chassity Hall
April 24, 2024
"They will cancel your policies without notice or permission and good luck getting any questions answered."
"Hello Chassity, we apologize for any inconvenience this may have caused. Please reach out to us directly so we can address your concerns and provide assistance."
Alexandra Pride
March 26, 2024
"We'd let go of our State Farm auto insurance while keeping the property policy in going overseas for an extended period with no end date. In returning to the United States, we sought to renew an auto policy, add a new auto policy, and learn about the business endorsement on a personal auto policy. Unfortunately, Brandon Mclain, our apparent contact point at Kevin Bohlig's State Farm agency: 1/ became particularly vague and impatient on the phone call when we sought clarity regarding the usage requirements of a business endorsement, 2/ sent quotes for the two auto policies after the phone call, with no additional numbers or information regarding the business endorsement option that we'd continually requested to consider. We emailed a response restating the four questions we'd attempted to cover over the phone - numerically listed to ensure that none would be overlooked. Even then, Brandon managed to directly ignore half of our questions while asking exactly one question as his response to the other two questions, offering no additional information or clarity whatsoever, and 3/ has not responded in the five days since receiving our response to that one question. We've now lost half of the 10 days of leeway to register a car purchase in the state of Minnesota without penalty in waiting on Brandon. I thank this experience for serving as the catalyst that led to our consideration of and decision to now shop for a new State Farm agency. State Farm has won our trust given the company's treatment of two incidents last year - one car caught on fire as we were driving, for instance. Unfortunately, this State Farm agency has lost our trust in its professionalism, so it's time for us to start a new long-term relationship with another State Farm agency that offers us the communication, clarity, and respect of its clients' time and needs that we expected to find at Kevin Bohlig's State Farm agency. Janice Volk, however, is an absolute gem. I wish her private office came with a window - her cheery energy deserves to shine in a brighter environment. _____ UPDATE: Given the traffic this review has received already, let's ensure that everyone has a clear picture of the perspective of this review given Kevin Bohlig's response below: 1/ Kevin's response largely does not address any of my points, and I certainly wouldn't want a person with a deflective personality representing me in any area, 2/ nor did Kevin bother to address a single one of those stated concerns after establishing direct email communication in asking me for details of the situation - not even after receiving the full email thread with Brandon Mclain for his own review. 3/ In fact, Kevin's one response after receiving that embarrassing proof was a single line: "Here you go." I had to send a followup email repeating my request to have my policy transferred to another State Farm agency to receive that one awkward sentence with the paperwork confirming my policy transfer. Not ONE word of accountability. Given this being the mentality of the very figurehead of the agency, what expectations could there be of his team? 3/ According to my driving tracker, I left their office at 6 pm, arriving home *before* 7 pm. Funny - according to Kevin's statement below, I was at their office "until 7PM that night." Check your facts, Kevin, because mine are verified via timestamps. In fact, I'll enjoy uploading a screenshot of that later to prove the lack of competence I continue to see from this office even now. 4/ Interestingly, Kevin's response is full of emotional appeals and zero accountability. In fact, his statements are either completely unrelated to active issues or are directly incorrect, as stated above. It's no wonder the office struggles with its reputation while several of its State Farm peers in the Twin Cities are thriving."
"Alexandra, I absolutely wanted to get details about your experience to better understand and have a teachable moment for my staff if needed. For some context both my staff you had contact with are long term members of the office that I continually receive compliments about, so I was really surprised to read about your comments. In talking to them I learned we had tried to contact you about getting into the office to settle the claim on your Mom’s car policy for some time. This was from an accident that occurred about a year ago and we needed more information from you. When you came in on a Friday, it was about 4:55pm and we were to close at 5. Even so my staff worked through the details settling the claim with you until 7PM that night. They even contacted claims about the storage fees you were worried about(almost a year) and you ended up with no fees. After that an email went out to my other staff person about getting you a quote and answering some questions. He got that info to you the next day. When I shared your comments about the experience they were very disappointed. I did send you a note about talking to get a better understanding and got your email requesting a change of agents. I did process that immediately. Best wishes to you going forward."
Ramiro Mercado
March 19, 2024
"I was insuring my cars for more than 10 years with them and in 2023, I had three small accidents and they decided to no longer renew my insurance. It doesn't seem fair to me that I have been a customer for more than 10 years and for three minor accidents. They no longer renew me"
"Hello Ramiro, I was really disappointed on not being able to have a favorable appeal from State Farm’s underwriter for continuing coverage when we tried that process. To be fair for the discussion, there were 10 total various claims since 2020. As a Mutual company, the policyholders are the owners of the company and one of the priorities for State Farm is to keep the rates favorable for all our policyholders.. Clients who don’t have claims want to have that expectation as well so on an ongoing basis reviews are done for those policyholders that are having a much higher frequency of claims and sometimes decisions have to be made to not renew their insurance."
Ryan Novetzke
February 4, 2024
"Fast and friendly service"
"Ryan, thank you for the great review!"
Debbie
January 4, 2024
"Brandon McLain is one of the few person who is very humble , kind and knowledgeful to answer my questions and help I really thank you and appreciate your help. I spoke a person before him either he doesn’t understand me or less knowledgeful and no kindness I see from him and took to long to answer my question, told me will call back soon but no return unfortunately , called again and got Brandon the nice guy , keep your great job . Thank you again ."
"Debbie, thank you so much for your kind words and appreciation for Brandon McLain! We're thrilled to hear about the positive experience you had with him. Providing excellent service, being humble, kind, and knowledgeable are qualities we value in our team. Thank you for choosing us, and we'll be sure to pass along your commendation to Brandon!"
Linda Moua
December 10, 2023
"Out of all of the insurance companies that I have dealt with, State Farm has been the fastest and the best company I have dealt with. Conner was absolutely amazing and worked hard to ensure I was notified of the different services they had and worked to help me save so much on auto insurance compared to the other companies. I would highly recommend State Farm."
"Thank you for your glowing review! We're thrilled to be your fastest and best experience among insurance companies. Kudos to Conner for the amazing service and savings. We truly appreciate your recommendation and look forward to continuing to provide top-notch service for your insurance needs."
Lady Diana McDonald
December 7, 2023
"Always finding ways for you to save and always responds quickly if not instantly. Totally understanding, down to earth guy!"
"Diana, thank you so much for your kind words. This is truly appreciated!"
Mar Mar
December 4, 2023
"Arlenis was very helpful and friendly. Ended up with affordable car insurance."
"I am so happy to hear that with Arlenis' help you were able to get affordable car insurance. Thank you so much for leaving us this great review!"
Rahima Sanders
November 23, 2023
"I want to give a big Thank You to Rene at State Farm. She not only provided excellent customer service, but she ensured I was getting the best coverage too. She’s phenomenal as an agent and I cannot give her enough praise. Thank you so much Rene! You ROCK Phenomenally!!! Happy Thanksgiving Holiday to you and yours! Thank you!!!"
"Rahima, thank you for your heartfelt appreciation! It's our pleasure to deliver exceptional service and ensure you have the best coverage. Rene is indeed a phenomenal agent, and we're thrilled to have earned your praise."
Carl B
November 22, 2023
"Competitive rates and extremely responsive service. I have been happy with my experience here."
"Carl, thank you for your positive feedback! We're thrilled to hear that you've found our rates competitive and our service highly responsive. It's great to know that your experience with us has been satisfying. We appreciate your support!"
Dan Freeman
November 21, 2023
"My agent came to my home to help me with the installation of my drive space. That is above and beyond."
"Dan, we are so happy to hear that we have gone above and beyond for you. Thank you so much for this wonderful feedback!"
Sandy Lee
November 9, 2023
"I’ve been receiving bad service."
"Hi Sandy, please reach out to me directly. I take this as a learning opportunity to improve our customer service experience. We strive to provide excellent service to our policyholders and if there is room to grow we are open to feedback. Thank you."
Scott Rannells
October 31, 2023
"Brandon McLain, my State Farm agent, has been very patient and knowledgeable in responding to my many requests. State Farm stands up to comparisons, always delivering the best prices to go along with what has been great customer service by Brandon over the many years that I have been a State Farm policy holder. Thank you Brandon! Scott Rannells"
"Scott, thank you so much for this great review! It is wonderful to hear that Brandon has provided you with such great customer service over the years. We appreciate your trust in our office and thank you for your many years of loyalty!"
Katy Lowery
October 18, 2023
"Arlenis was helpful, courteous, prompt and gave us an excellent price on the right package of insurance for our cars and home. I was in kind of a hurry and she gave me the quotes I asked for, answered all my questions, and got the coverage in place quickly and accurately. She listens well & while she's friendly, she didn't subject me to endless sales talk and chat."
"We are thrilled to hear about your fantastic experience with Arlenis! Thank you for taking the time to share your thoughts and awarding us a 5-star review. Arlenis is indeed a valuable member of our team, and we're delighted to know that she was able to assist you promptly and effectively in finding the perfect insurance package for your cars and home. Thank you for choosing us for your insurance needs!"
Steve Firnhaber
October 6, 2023
"Shayna is always upbeat, professional and extremely knowledgeable. State Farm is lucky to have her and I really appreciate everything she does for me and my family."
"Thank you for the 5 star review acknowledging Shayna's efforts to provide you with friendly, professional and thorough customer care, Steve! We strive to go the extra mile to assist you with any of your insurance questions or needs and to provide you with the customer service that you deserve! We appreciate your feedback and look forward to the opportunity to provide your family with any of their future insurance needs!"